Cancellation and Rescheduling Policy

At Alta Expedition Club, we understand that travel plans can change. Our cancellation and rescheduling policy is designed to provide clarity while allowing us to manage bookings and prepare for each departure.

Booking Deposit

A flat deposit of USD 100 per booking is required to secure your reservation. This deposit is non-refundable under all circumstances, including cancellations made well in advance of departure.

Cancellations More Than 15 Days Before Departure

Cancellations made more than 15 days before the scheduled departure date are eligible for a refund of all payments received, minus the non-refundable USD 100 booking deposit.

Cancellations Within 15 Days of Departure

Cancellations made within 15 days of the scheduled departure date are non-refundable. No refunds will be issued for payments made, including the booking deposit.

Rescheduling

Rescheduling is permitted free of charge when requested more than 15 days before the scheduled departure date, subject to availability and confirmation by Alta Expedition Club. Rescheduling requests made within 15 days of departure are not eligible for free rescheduling and may be treated as a cancellation under the policy above.

How to Request a Cancellation or Rescheduling

All cancellation and rescheduling requests must be submitted in writing via email or WhatsApp to Alta Expedition Club. The date and time the written request is received will be used to determine the applicable cancellation or rescheduling period. Verbal requests will not be accepted.

We recommend contacting our team as soon as possible if your plans change. Our team will confirm receipt of your request and advise you of the applicable terms.